Return & Exchange Policy

Eligibility for Returns

We want you to be completely satisfied with your purchase. Returns are accepted under the following conditions:

• The item must be unused, unworn, and in its original packaging.
• Returns must be initiated within 7 days of receiving the product.
• Items with manufacturing defects or wrong deliveries are eligible for return.

Exchange Policy

If you receive a defective or incorrect product, you can request an exchange within 7 days. We will replace the item at no additional cost.

Non-Returnable Items

We do not accept returns for:

• Items that have been used, washed, or damaged.
• Customized or personalized products.
• Innerwear, socks, and accessories due to hygiene reasons.

Return Process

Follow these simple steps to return your item:

1. Email us at info@floragarments.co.in with your order details and reason for return.
2. Our support team will verify your request and provide a return shipping address.
3. Pack the item securely and send it through a trusted courier service.
4. Once we receive and inspect the item, a refund or exchange will be processed.

Refund Policy

Refunds will be processed within 7-10 business days after approval. The amount will be credited to the original payment method.